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Job description

Role & responsibilities Responsible for customer service by meeting immediate requirements at the front-end including disbursal and management of cash, processing of demand drafts, cheque deposits, handling and resolution of customer queries Accept retail and/or commercial deposits, loan payments, process checking and CASA account withdrawals. Maintain an adequate cash drawer at all times; this includes buying and selling currency from the vault as necessary. Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the Money Officer line. Promotes and cross sell the banks products and services Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers., Preferred candidate profile • Good listening skills and patience to handle customer queries.

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