Operations Manager

Job description

**Role & responsibilities** : - Provide a comprehensive Property Management service to ensure that all amenities are resourced and maintained to a high-class industry standard. - Ensure all services are performed as per Standard Service Specifications. - Manage the budget efficiently and yield cost savings where possible without compromising the quality of service. - Maintain site accommodation and services, through contractors and direct labour, in the most cost-effective way. - Ensures occupancy of sites complies with statutory legislation. - Ensure quality of staff, appraising and developing them to ensure maximum contribution. - Ensures that all client deliverables are submitted in a timely manner. - Ensures that entire staff maintains a critical eye on all aspects of Property physical care - Formulate strategic directions towards effective management of Property operation. - Provides suitable business controls & administer policies/ processes / procedures. - Advise management on budgeting (Operational / revenue). - Monitor SLAs & KPIs towards effective service delivery - Ensure that company policies and procedures are consistently applied to required standards. - Oversee budget, billing & ensure that timescales are met and review accounting information to ensure accuracy. - Ensure Health & Safety regulations are adhered to, and that General and Fire risk assessment recommendations are implemented across the team. - Facilitate learning and development for all the team members of the department. - Streamlining processes and resources available for the project to achieve desired outputs within deadlines. - Supervising and monitoring the performance level of the service staff for ensuring superior customer service and accomplishment of service targets. - Coordinating activities for the identification of training needs of employees for upgrading their technical skills. **Preferred candidate profile** : - Minimum Experience required – 5 to 6 years - Strong knowledge of maintaining building facility - Should have hands on experience on MEP - Engineering/ Technical degree or diploma.