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Job description

\\Mention HR Madhana on your Resume\\ Role & responsibilities • Requires high quality impactful and analytical deliverables on assigned projects. • Should possess complete knowledge and understanding of client requirement - End to End accounting knowledge. • Excellent communication and interpersonal skills, written and oral, with the ability to present information at various level. • Should have accomplished project based on time saving, Cost saving, Quality improvement and Full proof mechanisms. • Create and maintain all process documentation and update it on a timely basis. • Manage operations through end-to-end planning, process document review and root cause analysis. • Assist with hiring processes and new team member training. • New Transition-onboard client and Governance • Drive L&D program for F&A, customize trainings per the process requirements for both freshers and career growth. • Client handling-BAU calls, escalation management • Ensure attrition targets are not breached. • Review overall staff performance, tracker is maintained on leaves, BCP and process. • Ensuring timely revert to client on their emails and clarification. • Process KPI, Dashboards and metrics preparations • Flexible to work in shifts.

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