Walk-in || Relationship Manager Yes Premia - Pune

Job description

Job Title: Relationship Manager Functional Title: RM Yes Premia Grade: Assistant Manager / Deputy Manager Management Band: Junior Management Business Unit: Retail Banking Division: Retail Banking Department: Relationship Management Yes Premia Location: Pan India Reporting To: Branch Manager No. of Direct Reports: Not Applicable SECTION II: ROLE SUMMARY The role holder is responsible for deepening existing client relationships or acquiring those that are new to bank. The incumbent must act as a one point of contact for managed clients and leverage opportunities to increase overall wallet share in accordance with the financial needs of the customer. SECTION III: KEY RESPONSIBILITIES / ACCOUNTABILITIES Relationship Management: Manages banking and investment relationships; develops and expands customer relationships; identifies opportunities to increase customer wallet share. Generating Incremental Business: Achieves sales targets across liabilities, assets, business banking, forex, cards and investments; deepens and acquires customer relationships; increases CASA balance and product penetration. Customer Engagement: Maintains portfolio quality through regular engagement; responsible for service and sales satisfaction of mapped clients. Investments: Analyzes customer financial needs and offers suitable products; generates fee income through mutual funds, investments and insurance. Audit & Compliance: Adheres to bank policies, KYC/BSA requirements and regulatory compliance standards. Self-Management: Sets performance goals, drives learning and competency development, and stays current with industry developments. Risk and Internal Control: Follows risk policies and supports internal controls and audits. SECTION IV: KEY INTERACTIONS Channel Partners: Coordinate with product and program teams to drive initiatives. Other Unit RMs: Connect with Business Banking RMs and stakeholders to maximize leads and cross-sell opportunities. Internal Stakeholders: Liaise with YSB, HCM, FCU and others to execute mandates. Prospective Customers: Generate interest and build mindshare. Existing Customers: Identify opportunities to increase wallet share. SECTION V: KNOWLEDGE & EXPERIENCE Minimum Qualification: Bachelor's degree; Master's preferred. Professional Certifications: AMFI, NCFM, NISM, IRDA, JAIIB, CAIIB or similar certifications are advantageous. Language Skills: Written and spoken English is essential. Experience: Minimum 2 years relevant experience, including at least 1 year in a similar role. Industry Experience: Prior BFSI sector experience preferred. Kindly share your CV with Karishma Sansi (HR Team) at 9769366982. "Mention HR Karishma on your cv to get the proper feedback."