Job description

Position - Branch Manager - Telesales Location: Marol, Andheri (Mumbai) Industry: Insurance Budget: 15-20 LPA **Job Responsibilities:** - End-to-end management of the telesales operations for the insurance vertical. - Lead and supervise a team of Team Leaders and Sales Executives to ensure daily/monthly sales targets are achieved. - Drive performance through structured sales strategies, team motivation, and performance review. - Monitor key performance indicators (KPIs) and implement action plans to improve productivity and conversions. - Train and coach the telesales team to maintain a strong, high performing workforce. - Collaborate with senior management on planning and executing business growth strategies. - Ensure adherence to compliance, quality standards, and regulatory guidelines in telesales processes. - Design and implement sales structures to maximize performance and motivation. **Candidate Requirements:** - Must have extensive experience in telesales (minimum 10-15 years), with at least 5+ years in a managerial or branch head role. - Insurance background is a must 70-80% of the candidates experience should be in the insurance domain. - Should have handled large telesales teams and achieved exceptional sales results. - Proven track record of achieving and exceeding business targets and contributing to revenue growth. - Strong knowledge of insurance products, customer lifecycle, compliance and sales funnel management. - Excellent communication (verbal & written) and interpersonal skills. - Strong leadership qualities with the ability to lead from the front and drive results. - Ability to handle pressure, solve problems, and work in fast-paced sales driven environment. - Tech-savvy and data oriented approach to performance tracking and reporting. We are looking for a resource who is not only experienced but can also be a strategic contributor to the growth of our telesales business.