Walk-in || Sales Manager
Star Health Insurance · Mumbai, Maharashtra, India
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Star Health Insurance · Mumbai, Maharashtra, India
Position - Branch Manager - Telesales Location: Marol, Andheri (Mumbai) Industry: Insurance Budget: 15-20 LPA Job Responsibilities: • End-to-end management of the telesales operations for the insurance vertical. • Lead and supervise a team of Team Leaders and Sales Executives to ensure daily/monthly sales targets are achieved. • Drive performance through structured sales strategies, team motivation, and performance review. • Monitor key performance indicators (KPIs) and implement action plans to improve productivity and conversions. • Train and coach the telesales team to maintain a strong, high performing workforce. • Collaborate with senior management on planning and executing business growth strategies. • Ensure adherence to compliance, quality standards, and regulatory guidelines in telesales processes. • Design and implement sales structures to maximize performance and motivation. Candidate Requirements: • Must have extensive experience in telesales (minimum 10-15 years), with at least 5+ years in a managerial or branch head role. • Insurance background is a must 70-80% of the candidates experience should be in the insurance domain. • Should have handled large telesales teams and achieved exceptional sales results. • Proven track record of achieving and exceeding business targets and contributing to revenue growth. • Strong knowledge of insurance products, customer lifecycle, compliance and sales funnel management. • Excellent communication (verbal & written) and interpersonal skills. • Strong leadership qualities with the ability to lead from the front and drive results. • Ability to handle pressure, solve problems, and work in fast-paced sales driven environment. • Tech-savvy and data oriented approach to performance tracking and reporting. We are looking for a resource who is not only experienced but can also be a strategic contributor to the growth of our telesales business.