Web Operations Manager

Job description

Company Name: eClerx Services Company website link: www.eclerx.com Job Description SPM (Web Ops Manager) Designation: SPM Functional Role: Web Ops Manager Location: Mumbai | Pune | Chandigarh Shift: Any Combination (APJ / EMEA / US) Experience: 10+ years in web operations, digital platforms, or web project management Key Responsibilities • Oversee website operations, content publishing, updates, and QA across WordPress, AEM, and Contentful. • Establish content governance, workflows, and publishing standards. • Ensure content is accurate, compliant, SEO-friendly, and up to date. • Collaborate with engineering teams to deliver new features and enhancements. • Guide frontend best practices (HTML, CSS, JavaScript). • Oversee QA, testing, and release management. • Lead website migration initiatives including CMS upgrades and re-platforming. • Manage content mapping, URL structures, and 301 redirects. • Preserve SEO, performance, and business continuity during migrations. • Lead and mentor web producers, content editors, and junior developers. • Drive resource planning, workload allocation, and performance management. • Monitor traffic, engagement, conversions, Core Web Vitals, UX, accessibility, and site speed. • Partner with analytics teams for data-driven optimization. Required Skills & Qualifications • Hands-on experience with WordPress, AEM, or Contentful. • Strong knowledge of HTML, CSS, JavaScript, and web architecture. • Experience managing Agile/Scrum web projects. • Knowledge of Core Web Vitals, page speed, SEO fundamentals. • Experience leading enterprise website migrations and digital transformation. • Excellent stakeholder management, communication, and leadership skills. • Experience with enterprise CMS/Digital Experience Platforms (DXPs). Interested candidates can mail their resume to vivek.gopal@eclerx.com or can call on 9773307354 Thanks, Vivek Gopal Talent Acquisition eClerx Services