Zonal Coordinator

Job description

Job Description: Zonal Coordinator Role Purpose: Support zonal business operations by coordinating with branches, state leaders, and cross-functional teams to drive operational efficiency, business growth, and data management. Key Responsibilities: Operational Effectiveness • Ensure timely employee and branch mapping for incentive calculations and operational requirements. • Manage weekly closures, cash retention limits, and review/commitment sheet submissions. • Coordinate with Product Teams for process and application improvement initiatives. Branch Support • Conduct branch visits to understand employee concerns and business challenges. • Support low-performing branches through feedback collection and stakeholder coordination. • Resolve branch-level operational queries and issues. Business Development • Partner with State Leaders to drive Gold Loan and Cross-Sell business growth. • Coordinate sales campaigns with Marketing and Business teams. • Support Reward & Recognition initiatives to motivate employees. Data Management & Projects • Provide MIS inputs and support dashboard preparation for business reviews. • Handle ad hoc projects and business assignments. Desired Skills • Strong coordination and stakeholder management skills. • Good analytical and MIS reporting capabilities. • Proficiency in MS Excel and data management. • Effective communication and problem-solving skills. Qualification & Experience • Graduate in any discipline (MBA preferred). • 2-5 years of experience in Business Operations, MIS, Sales Coordination, or Branch Operations.