Administrator Senior Role Opening at FIS Global Bangalore

Job description

Job Description : • 510 years of experience in IT services, infrastructure support, or enterprise operations environments. • Minimum 2 years of experience working with ITIL processes, service management practices, vulnerability management, and patch management activities. Mandatory Skills • Advanced Microsoft Excel skills, including: • VLOOKUP/XLOOKUP • Pivot Tables • Charts and Dashboards • Data Analysis and Reporting • Strong analytical, reporting, and problem-solving skills. • Excellent documentation, presentation, and stakeholder communication skills. • Strong written and verbal communication skills with the ability to provide clear operational updates. • Basic understanding of Unix/Linux operating systems, distributions, and version management. • Working knowledge of ITIL processes and service management governance. • Experience using change management, service delivery, and operational tracking tools. • Ability to coordinate multiple stakeholders, implementation activities, timelines, and priorities effectively. Preferred Skills • Hands-on experience with ServiceNow or similar IT service management platforms. • Experience in change management, project coordination, or service management functions. • Exposure to Unix/Linux system administration and enterprise infrastructure support. • Knowledge of vulnerability management, compliance tracking, and remediation processes. • Experience supporting enterprise patch management processes and implementation governance. • Understanding of automation tools, operational reporting platforms, and process improvement methods. Preferred Certifications • ITIL Foundation Certification. • Linux/Unix certifications are an added advantage.