Agency Manager-Collections Vehicle Finance

Job description

Job Description **POSITIONDESCRIPTION** JOBTITLE AgencyManager-Collections Vehicle Finance **DEPARTMENT** Collections **LOCATION** Cluster/ Branch **SUB-DEPARTMENT** VehicleFinance **TYPEOF POSITION** Full-time **REPORTSTO** AreaCollection manager **REPORTINGINTO** NA ROLEPURPOSE OBJECTIVE - Thisrole is vital as it is end to end vendor management, agency shallbe handling, Portfolio across DPD buckets, NPA Write-offaccounts, key area consists of agency man power handling, properallocation, daily recovery audit management as per companynorms - Managingrecovery through the set of agency team, coordinating betweenagency and company, sharing necessary details to agency, dailycash handling ensure timely payout release SIZE OF THE ROLE **FINANCIALSIZE** NON-FINANCIALSIZE - PortfolioManaged 3k accounts with 60 cr. portfolio - Numberof vendors/ consultants one or more as per the area allotted - Numberof portfolio products Micro Banking, Vehicle Finance Personal Loan KEY DUTIES RESPONSIBILITIES OF THE ROLE **Business/Financials (Only Relevant roles)** - PlanningStrategy - Responsibleof handling entire collection agencies operation - Onboardingof new agencies as per area portfolio in delinquency - Planningof allocation and proper distribution of portfolio with strongexecution - Ensurethe recovery targets are met across all buckets. - Drivingcollections of interest, bounce charges other charges - Maintainingof account wise strong feedback mechanism - Drivecollection strategy as per the portfolio and area understanding. - Drivingsettlements repossession of vehicles as per targets. - Budgeting - Towork on increasing the productivity - Needto work on cost to recovery ratio and ensure cost low at anytime - ManpowerPlanning Sales Planning - Propermanpower planning as per portfolio in the given area - Planagency/team wise targets to achieve the monthly targets - CoreFunction Areas of Responsibility(AORs) - Ensureproper allocation for agency teams and drive for productivity - Ensureregular field visits along with the agency teams for bettercontrol - Provideall necessary legal action support to agency to perform better - Ensurecollection software utilization if any at the fullest extent **Customer(Both Internal External)** - Customercentric AORs - Regularcontacts with customers on daily basis and also ensure skiptracing for prevention of loss - Ensureand maintain fair collection practice from agency staffs - Stakeholdersinteractions - Coordinationwith IT, Business, credit, vigilance, operations and collectionback end teams InternalProcess - Complianceto SLA/Policies/Processes **Location -** Anand,Ahmedabad,Himatnagar,Chowk,Rajkot