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Job description

The candidate is expected to manage and drive bad debt, delinquent, NPA, write-off and charge-off collections across the assigned geography. He / She will be responsible for achieving recovery targets, managing collection teams and agencies, controlling portfolio delinquency, improving recovery efficiency and ensuring that all collection activities are carried out in accordance with company policies, regulatory requirement and the prescribed Code of Conduct. Role & responsibilities • Bad debt Recovery Management • Collection Target Achievement • Team Management • Portfolio Monitoring and MIS • Legal & Critical Case Management • Customer Escalations • Compliance & Audit • Cross-functional Coordination

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