Branch Head Retail Branch

Job description

Role & responsibilities • Drive ACH activation for customers as per defined targets. • Ensure desired audit ratings and timely ATR submission in the audit portal. • Maintain DWM discipline through daily reporting and adherence to operational standards. • Handle exceptions related to KFS upload and CSS creation within defined TAT. • Achieve fee-based business targets (HI, AFC, MI) and investment business targets (FD, MF). • Deliver loan business targets (PAPQ, Suvidha, Wheels Loan) as per annual plans. • Ensure timely PDD updation (RC, Invoice, Insurance) within SLA. • Improve QRC resolution within TAT to enhance customer satisfaction. • Ensure timely file movement/dispatch to RMC before the 20th of the next month. • Build and mentor branch team for performance excellence and compliance adherence. Interested candidates may share their resumes at the email address mentioned below: viyom.singh@mahindrafinance.com