Area Collection Manager

Job description

Role & responsibilities • Driving collection efficiency and minimizing roll forward of cases. • Planning, evaluating, implementing, and improving credit and collection functions. • Leading, managing, developing, and training a team of collectors. • Maintaining professional relationships with clients and attorneys. • Preparing periodic reports on collection activities. • Achieving collection targets on various parameters. • Allocating work to field executives and ensuring payments. • Taking up cases to Lok Adalat for quick settlements. • Ensuring adherence to defined processes and policies. • Managing the team of Field Collection Executives and Collection Support Team. • Monitoring productivity of field collection executives. • Conducting training for the collections team. • Directly interacting with clients to resolve delinquencies.