Area Manager - Commercial Vehicle Fleet/Senior Area Manager - Commercial Vehicle Fleet

Job description

**Location Name:** Surat **Job Purpose** “This position is open with Bajaj Finance ltd.” - Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets **Duties And Responsibilities** - Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans - Creating a strong & compliant sales culture to drive business. - Sales Force Management, data management and efficient use of call center leads - Dealer visit along with sales manager/FOS - Portfolio management – 99% zero bucket collections - Maintaining FEMI at 9% across location & span - Monthly 5 days location travel - Ensure teams adherence to sales governance & compliance processes - Adherence to customer delivery TAT - Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. - Recruiting and Retaining high performers. - Team management & Grooming of the team to achieve their respective targets - Managing the Delinquency of the business sourced to ensure health of portfolio - Excel & power point presentation knowledge & skills - Daily review with ABSM regarding projections / activity plan for the day - Reviews with ABSM on projection verses delivery daily, to spur planning for the next day - Ensures execution of the defined activity plan for customer visits by the team during the day - Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets - Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support - Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant - Resolves issues regarding documentations - Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns - Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval - Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them - Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration - Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations - Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement - MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) - Team Management - Retention of front line sales force - Maintaining consistent delivery of high performance - Attrition (on roll & off roll) **Required Qualifications And Experience** Education Graduation / MBA **Experience & Skills** - Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience - Demonstrated success & achievement orientation. - Strong analytical skills to drive channel performance and drive profitability - Strong bias for action & driving results in a high performance environment. - People & Relationship Management skills - Excellent Communication and Negotiation Skills - Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.