Assistant Manager / Manager- Supply Chain

Job description

**Job Purpose** The Assistant Manager /Manager Supply Chain is responsible for supervising and coordinating Distribution Center (DC) operations during an assigned shift, ensuring smooth execution of allocated inbound / outbound / inventory / DCD / RPA operations. The role is responsible for team productivity, escalation management, safety compliance, and adherence to standard operating procedures (SOPs) across DC operations. **Role & responsibilities** **Shift & People Management** - Plan, allocate, and supervise manpower deployment based on shift rosters and workload forecasts. - Ensure all functions within the shift are staffed, aligned, and operating efficiently. - Act as the first-level escalation point for operational or system-related issues. - Drive shift productivity targets and ensure timely shift handovers with accurate reporting. - Conduct toolbox talks, shift briefings, and safety compliance checks. **Inbound Operations** - Ensure timely receipt of consignments as per inward plan. - Supervise unloading, GRN (Goods Receipt Note) creation, and put-away process. - Ensure correct documentation, barcoding, and binning in the system. - Coordinate with security and admin for dock allocations and safety during unloading. **Outbound Operations** - Execute pick, pack, and dispatch activities based on order schedules. - Supervise picklist distribution, pick confirmation, and handover to dispatch. - Ensure timely vehicle docking and loading as per routing and cut-off timelines. - Monitor packaging standards and final shipment documentation. **Inventory Control** - Oversee real-time system updates of stock movement across functions. - Ensure adherence to FIFO/FEFO principles. - Support execution of daily cycle counts, location audits, and variance resolution. - Identify and report damages or mis-picks for correction. **DCD Operations** - Monitor real-time dashboards for order processing and fulfilment accuracy. - Ensure shift-wise adherence to service level KPIs and order status updates. - Coordinate with tech and operations teams to resolve order-related exceptions. - Track and report aging orders, open tasks, and escalate delays as necessary. **RPA Operations** - Supervise the receipt, inspection, and system booking of returned goods. - Classify returns (resalable/damaged/scrap and update status in the system. - Coordinate with inventory for put-back of approved stock. - Ensure timely resolution of customer-initiated return cases. **Preferred candidate profile** - Minimum 46 years of experience with 12 years in a supervisory or lead role in Distribution Center (DC) Operations - Bachelors degree in Operations, Supply Chain, Logistics Management, or a related field