Associate General Manager

Job description

About the Company HomeLane is a leading home interior design and execution company, dedicated to transforming spaces with a customer-centric approach. Our mission is to provide exceptional home solutions that enhance the living experience while fostering a culture of innovation and excellence. About the Role The Associate General Manager – Business will serve as a key business leader for the Mumbai region, with end-to-end ownership of the regional P&L and overall business performance. This role is responsible for driving sustainable revenue growth, improving profitability, ensuring operational excellence, and delivering an exceptional customer experience. Responsibilities • Own the regional P&L, driving profitable growth while ensuring healthy margins through effective revenue management and cost optimization. • Develop and execute regional business and sales strategies to accelerate market share growth and strengthen HomeLane's presence in Mumbai. • Drive sales excellence by improving lead conversion, sales productivity, and overall business performance across the region. • Lead, mentor, and develop high-performing cross-functional teams, fostering a culture of ownership, accountability, collaboration, and customer-centricity. • Ensure seamless execution across the end-to-end customer journey, from design consultation to project completion, while maintaining high customer satisfaction. • Identify operational bottlenecks across the design-to-delivery lifecycle and implement scalable process improvements to enhance efficiency and project delivery. • Monitor key business metrics and leverage data-driven insights to improve revenue, profitability, operational performance, and customer experience. • Partner closely with central Marketing, Product, Supply Chain, and Operations teams to localize business initiatives and provide market insights that influence broader business strategy. • Build strong relationships with internal and external stakeholders to ensure smooth business execution and effective cross-functional collaboration. • Drive a culture of continuous improvement, innovation, and operational excellence across the region. Qualifications • MBA or equivalent postgraduate degree from a premier business school is preferred. • 10–15 years of progressive experience in General Management, Business Leadership, Sales Leadership, or Business Development roles. • Candidates with a strong academic pedigree from reputed Tier-1 institutions will be preferred. Required Skills • Proven experience managing end-to-end P&L with a demonstrated track record of delivering sustainable revenue growth and profitability. • Strong expertise in developing and executing business and sales strategies within high-growth, consumer-facing organizations. • Demonstrated success in leading large, cross-functional teams and managing multiple stakeholders in fast-paced, operationally intensive environments. • Strong analytical and problem-solving capabilities, with the ability to leverage data to drive business decisions and operational improvements. • Excellent communication, influencing, and stakeholder management skills with the ability to navigate complex business situations.