Job description

**Role & responsibilities** - Support branch operations, sales, and customer service. - Assist in achieving branch business targets. - Handle customer transactions and resolve complaints. - Ensure compliance with KYC, AML, CFT, and bank policies. - Authorize transactions within approved limits. - Oversee ATM operations, branch assets, and security items. - Supervise frontline staff and ensure service excellence. - Perform additional duties assigned by management.