Business Analyst

Job description

**Career Area:** Engineering **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Role Definition** Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. We are looking for a skilled **Business Analyst** with 6+ years of experience to join the team building **MineStar Office**, Caterpillar's large-scale mining fleet-management and autonomy platform. You will act as the bridge between business stakeholders, product owners, and engineering teams — translating complex operational needs into clear, testable requirements that drive the delivery of fleet management, equipment monitoring, and geospatial visualization capabilities. You should be comfortable working in a large, multi-team Agile environment, valuing **clarity, minimal ambiguity, and the Principle of Least Astonishment** in every artefact you produce. The preference for this role is to be based out of Bangalore PSN Office **Responsibilities** - Eliciting, analyzing, and documenting business and functional requirements from mining operations stakeholders, product owners, and UX designers. - Translating business needs into well-structured user stories, acceptance criteria, and functional specifications in Azure DevOps (ADO) work-item tracking. - Conducting gap analysis between current-state business processes and proposed system capabilities across fleet management, equipment monitoring, and geospatial visualization features. - Facilitating workshops, interviews, and collaborative sessions with cross-functional teams including UX designers, software engineers, QA, and DevOps engineers in an Agile/Scrum delivery model. - Supporting backlog refinement and sprint planning by ensuring stories are well-defined, prioritized, and accompanied by clear acceptance criteria before entering a sprint. - Collaborating with frontend (Angular 18) and backend (Java / Spring Boot) engineers to validate that implemented features meet stated requirements, including real-time WebSocket/STOMP messaging channels and RESTful API behaviours. - Partnering with the QA team to define test scenarios, participate in user acceptance testing (UAT), and verify that delivered software meets functional and non-functional requirements. - Maintaining traceability between business requirements, user stories, and test cases throughout the software development life cycle. - Supporting both cloud-deployed (web) and on-premises (Electron desktop) distribution targets by understanding and documenting the functional parity expectations for each delivery channel. - Diagnosing and documenting production issues by analyzing business impact, working with engineering to establish root cause, and communicating resolution timelines to stakeholders. - Producing and maintaining process models, data-flow diagrams, and feature documentation to support onboarding and long-term maintainability. **Degree Requirement** - Bachelor's or master’s in business Analysis, Information Systems, Computer Science, Software Engineering, or a related discipline. **Highly Desirable / Nice-to-Have** - Exposure to Kubernetes, Docker, and cloud-deployed service architectures — sufficient to understand deployment impact on feature availability. - Familiarity with geospatial or GIS concepts (coordinate reference systems, spatial queries) relevant to map-based fleet visualization. - Domain exposure to mining, telemetry, autonomy, or industrial IoT / real-time systems. - Experience with data-visualization tooling (Deck.gl, Power BI, or similar) from a requirements and acceptance perspective. - Understanding of internationalization (i18n) requirements and locale-aware UI design. - Experience writing BDD-style scenarios (Gherkin / Cucumber) as a bridge between business requirements and automated test suites. Skill Descriptors **Industry Knowledge:** Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations. Level Working Knowledge: - Discusses industry-specific flagship products and services (mining fleet management, equipment monitoring, machine autonomy). - Demonstrates current knowledge of the regulatory and safety environment for the mining and industrial automation segment. - Describes the contribution of the Business Analyst function as it relates to fleet-management and autonomy product delivery. - Participates in major industry professional associations; subscribes to industry-specific publications. - Currently works within a major industry segment and understands its associated operational functions and feature requirements. **Problem Solving:** Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations. Level Working Knowledge: - Identifies and documents specific business problems and resolution alternatives, including impact on fleet operations and data integrity. - Examines a specific problem and understands the