Collection Manager - Unsecured Write off

Job description

• Responsible for collection Flows/write off for the assigned territory. • Responsible for reviewing account allocations and collections targets by bucket to agencies • Regularly follow up with the default customers through a dedicated team • Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force • Manage productivity by fixing productivity parameters, Agencies monitoring performance against set parameters and daily reviewing the same • Making sure that there is adequate FOS availability area-wise / bucket-wise / segment-wise • Ensuring that detailed background and reference check has been done by agencies • Building relationships with key clients to ensure timely collections are made • Agency management with high level of integrity • Updating of feedback in collection module, updating of money receipts in collection module • System upload of trails and feedback and necessary entries by 100% coverage and timely updates and adhere and implement HFCL policies and process at Agencies • Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback • Responsible for driving 100% compliance and shows high level of integrity • Responsible for maintaining hygiene, escalations management and compliances. Job Snapshot Updated Date 28-07-2026 Job ID JOB\\_2326 Department Collections - Retail Finance Location Hyderabad, Hyderabad, Telangana, India Experience 2 - 6 Years Employee Type Permanent Employee Sub Type Probationer