Collection Manager - Unsecured Write off

Job description

- Responsible for collection Flows/write off for the assigned territory. - Responsible for reviewing account allocations and collections targets by bucket to agencies - Regularly follow up with the default customers through a dedicated team - Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law in force - Manage productivity by fixing productivity parameters, Agencies monitoring performance against set parameters and daily reviewing the same - Making sure that there is adequate FOS availability area-wise / bucket-wise / segment-wise - Ensuring that detailed background and reference check has been done by agencies - Building relationships with key clients to ensure timely collections are made - Agency management with high level of integrity - Updating of feedback in collection module, updating of money receipts in collection module - System upload of trails and feedback and necessary entries by 100% coverage and timely updates and adhere and implement HFCL policies and process at Agencies - Ensure proper documentation of collected cases and provide regular updates on the delinquency levels and case feedback - Responsible for driving 100% compliance and shows high level of integrity - Responsible for maintaining hygiene, escalations management and compliances. Job Snapshot Updated Date 28-07-2026 Job ID JOB\\_2326 Department Collections - Retail Finance Location Hyderabad, Hyderabad, Telangana, India Experience 2 - 6 Years Employee Type Permanent Employee Sub Type Probationer