Collection Officer

Job description

**Roles and Responsibilities** - Manage debt collection activities, including field visits to meet customers and negotiate settlements. - Identify potential risks and develop strategies to mitigate them during collections processes. - Ensure compliance with legal regulations and company policies related to debt recovery. - Maintain accurate records of all interactions with customers, including phone calls, emails, and face-to-face meetings. - Collaborate with internal teams (e.g., sales, customer service) to resolve issues and improve overall performance.