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Job description

• Design and implement Lab operations manuals and SOPs and ensure its adherence by lab staff • Oversee Pathologists for all the locations and collaborate with technical team (supervisor & technicians) at the lab • To manage the budgets of the departments. • To ensure service excellence with high standard of patient experience (report TAT and accuracy) and take corrective active as required • Assurance of daily Quality checks, calibration and staff trainings • To keep abreast with latest research, development & techniques in the field. • Ensure all labs comply with regulatory requirements, documentation and accreditation standards (NABL) • To look into CGHS empanelment • Conduct regular audits and implement improvements based on findings. • To work closely with technical marketing team for content creation, industry liasoning, publishing articles & introducing new product • Collaborate with business leaders to introduce new diagnostic services and enhance patient offerings and experience • Work as an enabler and service provider to other departments • Ensure cross departmental cohesiveness and create positive working environment

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