Customer Experience Executive

Job description

This job is provided by apna.co Customer Interception Follows the complaint handling process for each transaction. Tracks deliveries portal Hygiene Standard for CSD Area Ensures that the CSD room is cleaned by the housekeeping agency - Daily Keeps the CSD Table FREE of Clutter Checks availability of drinking water and disposable glasses - Daily Complaint Handling Takes handover from the Executives on customer complaint/s Follows the customer complaint handling process.