Customer Service Executive

Job description

Job Summary: The DM will be responsible for leading the team to achieve business targets, generating personal loan leads, ensuring smooth loan processing and managing team performance. Job Title: Department Manager/Customer support Executive Experience: Fresher/ 1- 2 years If you are interested share your resume at udhayapriya@egrovesys.com Key Responsibilities: • Lead and manage a team of 10 to 15 members. • Generate quality leads through field visits, referrals and other sources. • Meet Prospective customers and understand their financial leads. • Explain personal loan products and benefits. • Collect and verify customer documents. • Coordinate with office team for loan processing . • Ensure timely follow - up and conversion of leads. • Achieve monthly sales targets • Monitor team performance and provide training and support. • Ensure compliance with company policies and guidelines. Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: • Flexible schedule • Provident Fund Work Location: In person