Customer Service Executive - Personal Loans - Mix

Job description

We are looking for a highly skilled and experienced Customer Service Executive to join our team in Visakhapatnam. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the personal loans sector. ### Roles and Responsibility - Handle customer inquiries and resolve issues professionally. - Provide excellent customer service through various channels. - Respond to customer complaints and concerns promptly. - Collaborate with internal teams to improve overall customer satisfaction. - Develop and maintain strong relationships with customers. - Identify opportunities to upsell and cross-sell products or services. ### Job Requirements - Minimum 2 years of experience in customer service, preferably in the personal loans sector. - Strong communication and problem-solving skills. - Ability to work in a fast-paced environment and meet targets. - Excellent interpersonal and teamwork skills. - Proficient in using computer systems and software applications. - Strong analytical and critical thinking skills. ### About Company Tata Capital Ltd is a leading financial institution providing personal loans and other financial services. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.