Divisional Manager- ARD & NPA Cell

Job description

Role & responsibilities • Manage end-to-end collection activities for ARD and NPA accounts across the assigned division. • Develop and execute strategies to minimize delinquency and improve recovery percentages. • Monitor bucket-wise collection performance (30+, 60+, 90+, NPA, Write-off). • Ensure achievement of monthly, quarterly, and annual collection targets. • Supervise and mentor Area Collection Managers, Collection Executives, and Recovery Agencies. • Coordinate with Legal, Operations, Credit, and Sales teams for effective resolution of delinquent accounts. • Ensure compliance with RBI guidelines and internal collection policies. • Manage repossession, settlement, auction, and legal recovery processes wherever applicable. • Conduct regular field visits to monitor collection activities and support critical recoveries. Preferred candidate profile • 8 to 12 years of experience in Collections/Recovery. • Minimum 3 to 5 years in a team handling or managerial role. • Experience in NBFC, Banking, Vehicle Finance, or Retail Lending preferred. • Graduate in any discipline (MBA preferred).