Executive - Client Visit Experience

Job description

Role Objective: Deliver an exceptional client and workplace experience by managing visitor engagement, meetings, events, and hospitality services to the highest professional standards. Job Description Qualification: • Bachelor's Degree in Hospitality, Hotel Management, Aviation, Travel & Tourism, or related field. • Fluency in English and local language; additional languages are an advantage. • Proficient in MS Office. Experience: • 3 to 5 years of experience in Hospitality, Front Office, Guest Relations, F&B, Corporate Services, or Aviation. Key Responsibilities: • Manage conference room bookings, setups, meetings, and event support. • Welcome and assist clients/visitors, ensuring a seamless visit experience. • Coordinate room readiness, AV support, catering, and refreshments. • Conduct facility tours and support visitor registration processes. • Liaise with IT, housekeeping, catering, and other vendors for smooth operations. • Ensure hygiene, cleanliness, and hospitality standards across meeting spaces. • Handle client requests professionally and gather feedback for service improvement. • Support emergency preparedness, safety protocols, and first-aid readiness. Key Skills: • Customer Service & Hospitality • Client Relationship Management • Event & Meeting Coordination • Communication & Stakeholder Management • Problem Solving & Attention to Detail • Professional Grooming and Etiquette