Executive - Guest Relations

Job description

We are looking for a highly skilled and experienced Executive - Guest Relations to join our team at Aster DM Healthcare Limited in Kannur. The ideal candidate will have a strong background in healthcare and excellent guest relations skills. Roles and Responsibility • Manage front office operations, ensuring seamless day-to-day activities. • Develop and implement effective guest relation strategies to enhance patient satisfaction. • Coordinate with various departments to ensure efficient service delivery. • Handle customer complaints and feedback professionally and courteously. • Maintain accurate records of patient interactions and transactions. • Collaborate with the management team to achieve business objectives. Job Requirements • Minimum 2 years of experience in guest relations or a related field. • Strong knowledge of healthcare industry practices and regulations. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Proficient in MS Office and other relevant software applications. • Strong problem-solving and analytical skills.