External-Area Manager-Semi Formal Lap

Job description

ROLEPURPOSE OBJECTIVE - MSMELoan is a growing business for Ujjivan. The Area Manager-MSME isthe most important position that will drive this business in therespective cluster. The position is responsible for overallgrowth and success of the business in the cluster. - Builtefficient team of Loan officers and cluster Managers in theArea/cluster assigned - Oversees the performance of the portfolio of his/her region by area andbranch in terms of growth (amount and client base) andproductivity of cluster manager/loan officers by guiding them andcarrying out constructive reviews of their performance - Overallresponsible for the control and recovery of loans in his/herregion, risk assessment and recovery strategies. - Incoordination with the branch, credit product teams,identifies suitable branches and locations for MSE loan and getsthe locations activated. Ensures proper goal setting, resourceplanning, marketing and sourcing of business. Identifying legaland technical evaluators in the locations during expansion. - Workclosely with product and marketing team to drive suitablebranding and marketing activities in his/her respective cluster. SIZEOF THE ROLE - FINANCIALSIZE - NON-FINANCIALSIZE - DriveAverage Monthly Business of 40-60 lacs from each SM - ManageTeam of 4 8 Sales Managers - Manage mapped Portfolio of around 50 100 Crs. - MaintainTarget Portfolio Yield - Maintain Target Collection efficiency in allocated pool KEYDUTIES RESPONSIBILITIES OF THE ROLE **Business** - Daily,Weekly and Monthly monitoring of the accomplishment of targetsaccording to the annual and monthly targets established for thearea and branches under his or her responsibility to provideguidance and solutions to his or her team as required - Assigntargets and results on daily, weekly, monthly basis of portfolioof risk by different categories such as days in arrears, numberof installment due, amount within his or her region by area,branch, loan officer with the objective to identify tendenciesand risks. - SupportsCluster Manager- in his or her area in their duties of clientvisits, risk assessment and recovery strategies - Efficientstaffing by timely recruitment training - Implement,supervise and control effectiveness of commercial strategy withhis/her team to reach the productivity and growth targetsestablished. - Approvedeviations and exceptions according to policy in place. - Ensure,supervise the correct implementation of the credit proceduresincluding all the respective tools. **Customer** - Ensurecustomers are educated about all products/services offered byUjjivan. - Ensurelower customer attrition by providing different products as percustomer requirement. - Focuson lower TAT as per laid down standards. **Internalprocess** - Ensurecompliance with lending guidelines, quality framework and auditrequirements; ensure speedy resolution of any audit observationsand take necessary steps to prevent recurrence audit and otherregulations. - Monitorhealth of portfolio - Sanctioningof loans according to the policy in place. - Ensure,supervise the correct implementation of the credit proceduresincluding all the respective tools - Discussstrategies and changes in terms of products, capacity building,procedures etc. **LearningPerformance** - Ensurethat all members of his team are up to date on all relevantcirculars and all products and services offered in the Branch - Evaluatethe staff competences in terms of promotion, business assessmentand credit risk assessment capacity and propose solutions forimprovement **Location -** New Delhi,Noida,Indore,Jodhpur,Panipat