F&B Guest Service Associate Holiday Inn Express

Job description

We are looking for a highly skilled and experienced FB Guest Service Associate to join our team at the Holiday Inn Express in Nashik. The ideal candidate will have excellent customer service skills and be able to provide top-notch service to our guests. ### Roles and Responsibility - Manage front desk operations, including handling guest inquiries and resolving issues professionally. - Coordinate with other departments to ensure seamless service delivery. - Maintain high standards of cleanliness and hygiene in public areas. - Develop and implement effective strategies to enhance guest satisfaction. - Collaborate with colleagues to achieve sales targets and improve performance. - Provide exceptional customer service by responding promptly to guest requests. ### Job Requirements - Any graduate degree from a recognized university. - Excellent communication and interpersonal skills. - Ability to work well under pressure and manage multiple tasks simultaneously. - Strong problem-solving skills and attention to detail. - Familiarity with hotel management systems and procedures. - Ability to maintain confidentiality and handle sensitive information. ### About Company Intercontinental Hotels Group India Private Limited is a leading hospitality company committed to providing exceptional guest experiences. We are a dynamic and fast-paced environment that values teamwork and innovation. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.