Hclsoftware hiring For Business Orchestration & Automation SME_Bangalo

Job description

• Exp: 7+years • Location: Bangalore • Send resumes to: mounika-d@hcl-software.com with below details: • Name: • Exp: • CTC: • ECTC: • Notice period: • Current location: THE ROLE & RESPONSIBILITIES We are seeking a driven and technically grounded Business Orchestration & Automation SME to join our team. In this mid-level role, you will serve as the critical bridge between business stakeholders and technology teams translating operational challenges into scalable automation solutions. You will design, implement, and optimize end-to-end process workflows using modern BPM, RPA, and integration platforms to drive measurable efficiency and business value. REQUIREMENTS & QUALIFICATIONS Must-Have • 6+ years of experience in AI orchestration, enterprise automation, or workflow design. • Bachelor's degree in Computer Science, Information Systems, Business, Engineering, or a related field • Process Analysis & Design • Conduct process discovery workshops with business stakeholders to identify automation and orchestration opportunities • Model current-state and future-state workflows using BPMN 2.0 and DMN notation • Perform process mining and value stream analysis to quantify improvement potential (time, cost, error rate) • Author detailed process design documents, business requirements, and functional specifications • Automation & Orchestration Development - Design, build, test, and deploy automated workflows using at least one RPA tool. • Hands-on Experience with a BPM/orchestration platform • BPMN 2.0 process modeling — able to model and review complex workflows independently • Integrate disparate enterprise systems via APIs, middleware, or iPaaS platforms • Implement event-driven and human-in-the-loop workflow patterns to handle exceptions and escalations • Ensure automation solutions adhere to security, compliance, and data governance standards • Delivery & Continuous Improvement • Own the full automation lifecycle: discovery design build test deploy monitor • Define and track KPIs for deployed automations (SLA adherence, FTE savings, error reduction, throughput) • Lead post-implementation reviews and continuously optimize live processes based on performance data • Maintain automation documentation, runbooks, and support handover materials • Stakeholder & Team Engagement • Act as SME and trusted advisor to business units on automation strategy and feasibility • Collaborate closely with IT Architecture, Data, and Security teams to ensure platform alignment • Mentor junior analysts and developers in automation best practices and tooling • Present recommendations and ROI analyses to senior stakeholders and management Nice-to-Have • Background in a specific business domain: finance, healthcare, supply chain, HR, or legal. • Experience with hyperautomation or intelligent automation (IDP, AI-augmented flows). • Scripting ability: Python or JavaScript for automation enhancements