Head of Automation
Protiviti · Pune District, Maharashtra
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Protiviti · Pune District, Maharashtra
JD 1: Contract to Hire (CTH) Role: Head of Automation (Contract to Hire – 6 Months with possibility of extension) Designation: Principal Consultant / T9 Equivalent Location: Pune (Hybrid – 3 days onsite mandatory) Experience: 15+ years (flexible based on relevance) Reporting to: Head of Transformation Role Context This is a critical, high-impact leadership role to anchor the Automation function for the enterprise. We are looking for a hands-on automation leader with strong advisory capability who can stabilize, guide, and elevate an existing automation ecosystem. This position is initially a 6-month contract (CTH) with potential conversion to full-time based on performance and fit. Key Role Expectations • Act as a Technology Advisor + Delivery Leader (not just a program manager) • Provide hands-on technical guidance across automation landscape • Drive evolution from RPA-led automation = Intelligent + Agentic Automation • Engage with senior stakeholders and influence strategy • Lead a large, hybrid team (FTE + vendors) • Build and demonstrate “Art of Possible” across automation use cases Core Responsibilities 1. Automation Strategy & Advisory • Define and drive enterprise-wide automation roadmap • Evaluate problems tool-agnostically and recommend best-fit solutions • Identify and scale use cases leveraging tools / technologies below (represented and not exhaustive) • RPA (Automation Anywhere, UiPath) • Scripting (Python) • Data (Alteryx, Power BI) • AI/ML & GenAI • IDP (Intelligent Document Processing) • Power Platform • Emerging Agentic AI • Showcase automation value to leadership forums • Improve / evolve the overall value proposition of the existing set up. 2. Delivery & Platform Governance • Oversee delivery across automation programs (quality, timelines, value) • Manage platform ecosystem (licenses, upgrades, vendor coordination) • Ensure automation support, stability, and service management • Drive citizen development enablement 3. Stakeholder & Influence Leadership • Partner with business and non-tech stakeholders (both at PGS and across Enterprise) to define problem statements • Present solutions and value proposition to senior leadership • Demonstrate outcomes and ROI (hard value delivery mindset) • Operate effectively in a matrix environment 4. Team & Vendor Leadership • Manage 3 direct reports • Guide and mentor next-line leaders (T6/T7) • Manage vendor partners, contracts, and commercials 5. Transformation & Innovation • Anchor shift toward Agentic Automation Delivery • Drive experimentation and innovation across tools • Build a culture of continuous upskilling and curiosity