Hiring Requirement BPO Volume Hiring Onboarding Team

Job description

Job Title: Human Resources Associate Department: Talent Acquisition / HR Location: Bangalore Experience: 1to 3vYears Job Summary We are looking for a proactive and detail-oriented Onboarding Executive to manage the end-to-end onboarding process for volume hiring in a BPO environment. The ideal candidate will ensure a seamless joining experience for candidates by coordinating with internal stakeholders, maintaining onboarding documentation, and ensuring compliance with organizational policies and timelines. Key Responsibilities • Manage the complete onboarding lifecycle for bulk hiring requirements. • Coordinate with selected candidates from offer acceptance until joining. • Collect, verify, and validate candidate documents for pre-employment checks. • Schedule onboarding activities, induction sessions, and joining formalities. • Coordinate with Talent Acquisition, Operations, HR, Payroll, IT, and Admin teams to ensure smooth onboarding. • Maintain accurate onboarding records and update HR systems on a timely basis. • Track daily joining status, no-shows, drop-offs, and onboarding metrics. • Follow up with candidates to ensure completion of all pre-joining requirements. • Ensure compliance with company policies, background verification, and statutory documentation. • Resolve candidate queries related to joining, documentation, and onboarding processes. • Prepare and share daily, weekly, and monthly onboarding reports with stakeholders. • Support continuous improvement initiatives to enhance the candidate onboarding experience. Required Skills • Strong communication and interpersonal skills. • Excellent coordination and stakeholder management abilities. • Good knowledge of onboarding and recruitment processes. • Proficiency in MS Excel, Outlook, and HRMS/ATS platforms. • Ability to manage multiple priorities in a fast-paced, high-volume environment. • Strong attention to detail and organizational skills. • Problem-solving mindset with a customer-centric approach. Eligibility • Bachelor's degree in any discipline. • 13 years of experience in onboarding or HR operations, preferably in a BPO or high-volume hiring environment. • Experience handling bulk hiring and coordinating with multiple stakeholders is preferred. Key Performance Indicators (KPIs) • Candidate joining percentage. • Onboarding turnaround time (TAT). • Documentation accuracy and compliance. • Candidate experience and satisfaction. • No-show and drop-off reduction. • Timely completion of onboarding activities. Preferred Attributes • Ability to work under tight timelines. • High level of ownership and accountability. • Team player with strong coordination skills. • Adaptability in a dynamic, target-driven environment. • Willingness to work in rotational shifts, if required.