Hiring Requirement BPO Volume Hiring Onboarding Team

Job description

**Job Title:** Human Resources Associate **Department:** Talent Acquisition / HR **Location:** Bangalore **Experience:** 1to 3vYears **Job Summary** We are looking for a proactive and detail-oriented Onboarding Executive to manage the end-to-end onboarding process for volume hiring in a BPO environment. The ideal candidate will ensure a seamless joining experience for candidates by coordinating with internal stakeholders, maintaining onboarding documentation, and ensuring compliance with organizational policies and timelines. **Key Responsibilities** - Manage the complete onboarding lifecycle for bulk hiring requirements. - Coordinate with selected candidates from offer acceptance until joining. - Collect, verify, and validate candidate documents for pre-employment checks. - Schedule onboarding activities, induction sessions, and joining formalities. - Coordinate with Talent Acquisition, Operations, HR, Payroll, IT, and Admin teams to ensure smooth onboarding. - Maintain accurate onboarding records and update HR systems on a timely basis. - Track daily joining status, no-shows, drop-offs, and onboarding metrics. - Follow up with candidates to ensure completion of all pre-joining requirements. - Ensure compliance with company policies, background verification, and statutory documentation. - Resolve candidate queries related to joining, documentation, and onboarding processes. - Prepare and share daily, weekly, and monthly onboarding reports with stakeholders. - Support continuous improvement initiatives to enhance the candidate onboarding experience. **Required Skills** - Strong communication and interpersonal skills. - Excellent coordination and stakeholder management abilities. - Good knowledge of onboarding and recruitment processes. - Proficiency in MS Excel, Outlook, and HRMS/ATS platforms. - Ability to manage multiple priorities in a fast-paced, high-volume environment. - Strong attention to detail and organizational skills. - Problem-solving mindset with a customer-centric approach. **Eligibility** - Bachelor's degree in any discipline. - 13 years of experience in onboarding or HR operations, preferably in a BPO or high-volume hiring environment. - Experience handling bulk hiring and coordinating with multiple stakeholders is preferred. **Key Performance Indicators (KPIs)** - Candidate joining percentage. - Onboarding turnaround time (TAT). - Documentation accuracy and compliance. - Candidate experience and satisfaction. - No-show and drop-off reduction. - Timely completion of onboarding activities. **Preferred Attributes** - Ability to work under tight timelines. - High level of ownership and accountability. - Team player with strong coordination skills. - Adaptability in a dynamic, target-driven environment. - Willingness to work in rotational shifts, if required.