Home Loans Sales Manager

Job description

Role & responsibilities Manage overall branch sales operations, including business development, customer service, and compliance. • Drive home loan business growth through direct sourcing, DSAs, connectors, builder tie-ups, and open-market channels. • Build and maintain strong customer and builder relationships to maximize business value and cross-sell opportunities. • Lead, train, and motivate the sales team; recruit high-performing talent while fostering engagement. • Develop and implement strategies to achieve branch sales targets. • Monitor branch portfolio performance and implement corrective measures. • Ensure adherence to regulatory guidelines, internal policies, and audit requirements. • Collaborate with Operations and Risk teams to streamline loan processes, maintain portfolio quality, and control NPAs. • Oversee collections for acquired portfolios to ensure healthy asset quality. • Track market trends, competitive activities, and customer feedback; recommend strategies to enhance business outcomes. • Execute promotional campaigns, contests, and innovative initiatives to boost customer acquisition. Preferred candidate profile 25 years of experience in Home Loan or Mortgage Sales within BFSI/NBFC; exposure to Loans Against Property preferred. • Prior experience in direct customer acquisition and channel sales; strong local market knowledge and established regional network. • Proven ability to lead sales teams and manage branch-level P&L. • Strong business development, networking, negotiation, and influencing skills. • Excellent interpersonal, communication, and problem-solving abilities. • High motivation, self-starter attitude, and bias for action in a high-performance environment. • Strong analytical skills to track performance and drive profitability. • Working knowledge of Excel and sales MIS tools