Information Process Enabler

Job description

Role: Team Member - Information Process Enabler Skill: Accounts Receivable (AR) O2C Overall Experience:2 to 6 Years Location: Chennai Shift- US,UK Education: • Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, or related field. • Minimum 15 years of regular, full-time education (10 + 2 + 3) Must Have Skills: • End to End Knowledge in Cash Application, Dispute Management and Fair understanding of Accounts Receivable. Good-to-Have Skills: • End to End Knowledge in Invoice Processing and Fair understanding of Accounts Payable. Good to Have: • End User Experience in the Accounting ERP - Oracle • End User Experience in the Accounting ERP - Oracle Responsibility • Process and apply customer payments received via wire transfers, ACH, checks, lockbox, credit cards, and other payment methods. • Match customer remittances to open invoices and post receipts accurately in the ERP system. • Handle auto-cash exceptions and manual cash application activities. • Monitor unapplied, unidentified, and on-account cash items. • Retrieve remittance advice from customer portals, emails, bank reports, and lockbox files. • Research missing or incomplete remittance information. • Coordinate with customers and collections teams to obtain payment details. • Maintain documentation supporting payment application activities. • Investigate payment discrepancies, short payments, deductions, overpayments, and chargebacks. • Support month-end closing activities. • Respond to customer inquiries regarding payment postings and account balances. • Provide support for dispute identification and resolution.