IPMC Billing

Job description

Patient Care/ Customer Care/ Community Care. • Help people to adhere to Unit’s policies & practices and provide prompt services to external & internal customer.   Process/ Documentation/ Compliance • Assist in the setting up of the credit control system. • Maintain accurate records of all chasing activity pertain to dispatch. • Proper checking of billing and supporting reports before dispatch. • Proper using of audit tools of final bills, which are set to dispatch. • Controlling of dispatch data, receiving record and reports. • Proper resolution of 1st level escalations and proper query reply. • Regular meetings with FO or other inter department to ensure all relevant details are proper and resolution of points with discussion. • Identify changes in billing patterns and propose action to avert billing leakages. • Ensure that all transactions are compliant as per SOP. • Handle disputed bills and negotiate to bring payment within the agreed terms. • Provide accurate advice on billing queries. • Respond promptly and completely to NHA Portal as well as CGHS & TPA /PSU, internal enquiries. • Prepare files for transfer to the Debt Recovery Dept. • Providing ad-hoc reporting as and when requested. • Ensure Weekly / Monthly processing deadlines are met as required.     Financial Cost and Revenue Contribution • Monitor and drive cost efficiencies. • Efficient utilization of working capital & optimization of resources. • Follow Cash / Credit / Corporate billing /discount instructions.