IPMC Billing

Job description

**Patient Care/ Customer Care/ Community Care.** - Help people to adhere to Unit’s policies & practices and provide prompt services to external & internal customer.   **Process/ Documentation/ Compliance** - Assist in the setting up of the credit control system. - Maintain accurate records of all chasing activity pertain to dispatch. - Proper checking of billing and supporting reports before dispatch. - Proper using of audit tools of final bills, which are set to dispatch. - Controlling of dispatch data, receiving record and reports. - Proper resolution of 1st level escalations and proper query reply. - Regular meetings with FO or other inter department to ensure all relevant details are proper and resolution of points with discussion. - Identify changes in billing patterns and propose action to avert billing leakages. - Ensure that all transactions are compliant as per SOP. - Handle disputed bills and negotiate to bring payment within the agreed terms. - Provide accurate advice on billing queries. - Respond promptly and completely to NHA Portal as well as CGHS & TPA /PSU, internal enquiries. - Prepare files for transfer to the Debt Recovery Dept. - Providing ad-hoc reporting as and when requested. - Ensure Weekly / Monthly processing deadlines are met as required.     **Financial Cost and Revenue Contribution** - Monitor and drive cost efficiencies. - Efficient utilization of working capital & optimization of resources. - Follow Cash / Credit / Corporate billing /discount instructions.