IT Analyst Technical Infrastructure (Sr. VMware/UCS Engineer)

Job description

Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About Caterpillar Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Your Impact Shapes the World at Caterpillar Inc When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Summary We are seeking an IT Analyst Technical Infrastructure (Sr. VMware/UCS Engineer) to join our IT Infrastructure Support - CAT IT Division. The preference for this role is to be based out of Bangalore – Caterpillar PSN This position requires candidate to work a 5-day -a -week schedule. Shift Timing : 01:00-10:00PM IST Position Summary The OpenVMS Systems Administrator is responsible for the administration, maintenance, monitoring, and support of mission-critical OpenVMS environments supporting warehouse automation, parts distribution, and manufacturing applications across multiple global locations. This role provides operational support for both physical OpenVMS Integrity servers and emulated OpenVMS environments hosted on Vere Technologies virtual servers, ensuring high availability, system performance, security, and business continuity for critical enterprise applications. Key Responsibilities OpenVMS Infrastructure Administration • Administer and maintain a production OpenVMS Cluster • Monitor and maintain OpenVMS operating systems and associated layered products. • Plan, test, and implement operating system upgrades, patches, and software updates. • Troubleshoot hardware, software, operating system, and application-related issues. • Perform performance analysis and capacity planning activities. • Coordinate maintenance activities to minimize operational impact. Virtual OpenVMS Environment Support • Administer emulated OpenVMS servers • Apply upgrades, patches, and software maintenance to Vere Technologies platforms and supporting infrastructure. • Monitor virtual host performance and resource utilization. User and Security Administration • Create, modify, and disable OpenVMS user accounts according to approved access requests. • Manage user privileges and security settings in accordance with company policies. • Support audit and compliance requirements related to system access and security controls. System Monitoring and Operations • Monitor system health, availability, and performance across all OpenVMS environments. • Manage and monitor: • Disk capacity and utilization • Printer queues • Batch processing queues • System backups and recovery processes • Investigate and resolve operational incidents and system alerts. • Maintain documentation for procedures, configurations, and system changes. Backup and Disaster Recovery • Execute and validate backup procedures for physical and virtual OpenVMS systems. • Support disaster recovery testing and recovery planning activities. • Ensure backup integrity and data recoverability. Global Support • Provide infrastructure support for multiple business applications, including the widely utilized CAPP+ application environment. • Collaborate with application teams, business stakeholders, vendors, and infrastructure teams to resolve system issues and implement enhancements. • Support global business operations requiring high system availability and reliability. Required Qualifications • Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience. • Extensive experience administering OpenVMS operating systems. • Experience supporting OpenVMS Cluster environments. • Knowledge of OpenVMS system management, storage, user administration, and security. • Experience applying operating system patches, upgrades, and software maintenance. • Experience managing backups, disaster recovery processes, and system monitoring. • Strong troubleshooting and problem-solving skills. • Experience supporting mission-critical production environments. Preferred Qualifications • Experience with HPE Integrity Server hardware. • Experience with Vere Technologies OpenVMS emulation solutions. • Knowledge of warehouse management systems and automated material handling environments. • Experience supporting global enterprise applications. • Familiarity with high-availability and business continuity practices. • Experience working in manufacturing, logistics, or parts distribution environments. Key Competencies • Infrastructure Administration • OpenVMS Systems Management • Cluster Administration • Incident Management • Change Management • Performance Monitoring • Capacity Planning • Disaster Recovery • Problem Solving • Technical Documentation • Customer Service • Cross-Functional Collaboration **Scope of Responsibi