IT Asset Management

Job description

• 7+ years of business experience related to software and hardware asset management, IT asset management, CMDB or software procurement. • Strong written and verbal communication skills and experience interacting with multiple stakeholders throughout the company at all levels (including senior management) and across multiple countries • Experience interpreting license and contractual terms/conditions and analyzing purchase records. • Experience in managing license compliance for Tier -1 publishers such as Microsoft, Oracle, IBM, Adobe, and VMware. • Knowledge of a variety of software licensing models and metrics • Provide support for Tiered vendor configurations in the SAM tool. • Working knowledge of SAM or HAM tool(s) i.e AMDB, SAM Pro, & Flexera. • Experience with corporate wide and/or internal departmental software/hardware policy/procedure development and document preferred. • Establish and maintain regular license management processes to review License Position Reports. • Define and enforce policies, standards, and controls for software license compliance, usage, renewals, and provide necessary evidence for regulatory requirements. • Support and guide the HAM team to ensure smooth execution of hardware asset governance processes. • Continuously monitor KPIs related to SAM (technical and operational) and HAM to ensure 100% data quality. • Familiar with discovery tools across platforms including SCCM, JAMF, and ServiceNow. • Knowledgeable in hardware asset lifecycle management, including sustainability concepts and key KPIs to track. • Proven track record in driving cost-saving and cost-avoidance initiatives, with reporting capabilities using Tableau, JIRA and ServiceNow Performance Analytics. • Interpret software license agreements and identify rules, obligations, and product metrics to ensure compliance with software license • Understand general software Product Use Rights and contractual entitlement requirements for software products and publishers • Collect, cleanse and normalize software and hardware discovery and inventory information • Establish and maintain regular license management processes to review License Position Reports • Maintain regular Hardware Asset Inventory reports to ensure inventory coverage remains high • Assist business and technical teams by monitoring and ensuring contract compliance • Analyze consumption history and trends to understand and support discussion with stakeholders regarding future demand • Communicate regularly with stakeholders to verify future anticipated demand for software and hardware, translate this into budgeting/forecasting guidance for the affected software programs • Conduct regular analysis of actual consumption of pre-purchased inventories to deployment plans • Provide subject matter expertise to the Procurement Department in support of software license and hardware support renewal negotiations with publishers • Support software compliance audits • Interact with stakeholders as a promoter for Software & Hardware Asset Management compliance processes and procedures • Collaborate Group Wide with cross-functional teams to continuously improve existing, or implement new processes, required to sustain the controls necessary to maintain software compliance. • Communicate regularly with stakeholders to ensure all assigned assets are being fully utilized.