Lead -Sales & Operations

Job description

We are looking for a commercially driven leader to lead the strategic scale-up of the merchandise business by driving integrated sales and operations planning, optimizing multi-channel retail performance (online and offline), and establishing a robust long-term growth roadmap. This role involves building strategic partnerships with ECOM players and dealerships, and leading a high-performing team to deliver an exponential retail sales growth year on year. If you're passionate about retail, consumer business, e-commerce, and building scalable businesses, we'd love to hear from you. Key Responsibilities • Develop and execute the long-term growth strategy for the merchandise business, driving sustainable year-on-year revenue growth. • Lead omnichannel retail sales across dealerships and e-commerce platforms, ensuring strong retail sell-out performance. • Drive integrated Sales & Operations Planning (S&OP) by aligning demand, supply, inventory, and commercial priorities. • Lead regular business reviews and trading calls to monitor performance and drive operational excellence. • Build and manage strategic partnerships with leading e-commerce platforms, dealerships, and other channel partners. • Define and establish the e-commerce operating model, including partner onboarding, Joint Business Plans (JBPs), and commercial negotiations. • Identify new business opportunities, expand distribution channels, and create new revenue streams. • Drive retail excellence by ensuring consistent visual merchandising standards and superior customer experience across the dealer network. • Collaborate with regional sales teams to improve retail productivity, execute growth initiatives, and achieve business targets. • Lead and develop a high-performing team while fostering a culture of collaboration, innovation, and execution excellence. What We're Looking For Qualifications • MBA from a premier institute. • Certification in Digital Sales or E-commerce is preferred. Experience • 12–14 years of experience in Retail Sales, Omnichannel Business, E-commerce Key Account Management, or Commercial Sales. • Proven track record of driving business growth and managing large-scale retail or e-commerce operations. Technical Expertise • Omnichannel Sales & Retail Strategy • Sales & Operations Planning (S&OP) • Trade Marketing & Dealer Management • E-commerce Business & Commercials • Business Planning & Revenue Growth • Data Analytics & Performance Management Success Profile • Strong commercial acumen and strategic thinking. • Excellent negotiation and partner management skills. • Outstanding stakeholder management and cross-functional collaboration. • Ability to thrive in a fast-paced, evolving retail environment. • Strong analytical mindset with a focus on execution and results. If you're passionate about building high-growth businesses, driving retail transformation, and creating seamless omnichannel experiences, we'd love to hear from you.