Manager - HR Shared Services : HRSS Transformation

Job description

Job Description Manager / Senior Manager HR Shared Services (HRSS Transformation) Location: Bangalore / Chennai Employment Type: Full-Time Function: Human Resources HR Shared Services (HRSS) . We are looking for an experienced Manager / Senior Manager HR Shared Services (HRSS) to lead HRSS transformation initiatives, standardize global HR processes, and drive operational excellence across the HR Shared Services function. Key Responsibilities • Lead and drive end-to-end HR Shared Services (HRSS) transformation initiatives, including process redesign, automation, and continuous improvement. • Identify opportunities to simplify, standardize, and optimize HR processes across the employee lifecycle. • Partner with HR COEs, HRBPs, Technology, Payroll, and Operations to implement scalable HR service delivery models. • Drive digital transformation by leveraging HR technologies, workflow automation, self-service platforms, and HRMS tools. • Establish and monitor HR Service Delivery KPIs, SLAs, and operational dashboards. • Analyze HR metrics to identify trends, improve service quality, and enhance employee experience. • Lead process improvement initiatives using Lean, Six Sigma, or continuous improvement methodologies. • Ensure compliance with HR policies, governance standards, and statutory requirements. • Manage stakeholder relationships across business functions and global teams. • Lead change management initiatives associated with HR transformation programs. • Mentor and develop HR Shared Services teams while fostering a culture of operational excellence. Required Experience • 8–12 years of HR experience with significant exposure to HR Shared Services (HRSS). • Proven experience leading HR transformation initiatives involving technology implementation, process standardization, automation, or global HR service delivery. • Strong understanding of end-to-end HR operations, including: • Employee Lifecycle Management • HR Operations • Payroll coordination • Employee Data Management • Benefits Administration • HR Compliance • HR Helpdesk/Case Management • Experience working with global or large enterprise HR Shared Services environments. • Strong stakeholder management and cross-functional collaboration skills. Technical Skills • Hands-on experience with HRMS platforms such as Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, PeopleSoft, or similar systems. • Experience with workflow automation and digital HR solutions. • Strong HR analytics and reporting capabilities. • Excellent knowledge of HR dashboards, KPIs, SLAs, and operational metrics. • Advanced Excel and PowerPoint skills. Preferred Skills • HR Shared Services Transformation • HR Process Excellence • Global Process Standardization • Change Management • Digital HR • HR Automation • Continuous Improvement • Lean / Six Sigma (preferred) • Project Management • HR Analytics • Employee Experience Education • MBA/PGDM in Human Resources or equivalent. • Lean Six Sigma, PMP, or HR Transformation certifications will be an added advantage. Ideal Candidate Profile We are looking for professionals who have: • Successfully led HR Shared Services transformation projects. • Experience implementing technology-enabled HR processes. • Strong exposure to HR operations and HR service delivery. • Excellent analytical and problem-solving capabilities. • Ability to influence senior stakeholders and drive organizational change. • Experience working in large organizations with global HR processes. Compensation • Designation: Manager / Senior Manager Interested candidates are requested to share their updated resume at arti.awasthi@omegahms.com along with the following details: • Updated Resume • Total Experience • Relevant HR Shared Services (HRSS) Experience • Current CTC • Expected CTC • Notice Period • Reason for Job Change • Current Location • Willingness to work from the office 5 days a week • Preferred Work Location: Chennai (Thoraipakkam) or Bangalore (Murugeshpalya) Work Mode: Full-time | Work From Office (5 Days a Week) We look forward to hearing from you!