Manager - Human Resources Operations
Chai Point · Gurugram, Haryana, India
Free to search · AI fit score against your CV · tailor your résumé in one click
Chai Point · Gurugram, Haryana, India
Role & responsibilities Strategic HR Business Partnering • Partner with business leaders across Retail Stores (XP) and Enterprise Vending (EW) corporate functions to drive the overall people agenda. • Advise leaders on organization design, workforce planning, talent strategy, employee engagement, and organizational effectiveness. • Drive performance management, goal setting, talent reviews, and succession planning across assigned functions. • Coach managers on people decisions, employee relations, and leadership development. • Partner with Finance on manpower planning, headcount budgeting, and organizational planning. • Leverage HR analytics and insights to support strategic business decisions and improve people outcomes. Talent Management & Employee Experience • Lead initiatives focused on talent development, internal mobility, succession planning, and leadership capability building. • Drive employee engagement, recognition, retention, and culture-building initiatives. • Partner with business leaders to create development plans and career progression frameworks. • Support change management and organizational transformation initiatives as the business scales. • Ensure consistent implementation of HR policies, processes, and best practices across functions. What We're Looking For • MBA/PGDM in Human Resources from a reputed institution. • 8-10 years of progressive HR experience with a strong background in HR Business Partnering. • Experience partnering with business leaders in F&B, Retail, QSR, FMCG, or other high-growth consumer businesses is preferred. • Demonstrated experience in performance management, talent management, organization design, workforce planning, and employee engagement. • Exposure to corporate and leadership hiring with the ability to drive strategic hiring initiatives. • Strong analytical skills with expertise in HR metrics, dashboards, and workforce insights. • Excellent stakeholder management, influencing, and communication skills. • High business acumen, professionalism, and the ability to work with confidential information.