Manager-II - Partnership Distribution SC

Job description

• Build and manage relationships with partners to maximize business opportunity • Drive business by liaising with partner staff and ensure target achievement • Assist and train partner staff on products and process through periodical training interventions and/or joint field calls • Timely track sales performance through various organizational metrics / MIS to ensure business efficiency and adherence to quality and compliance • Handle escalations by resolving queries raised by partners and customers by ensuring a prompt response • Engage and coordinate with various cross functional teams for seamless service delivery and provide a superior customer experience