MICE - Business Development Manager

Job description

Role: MICE - Business Development Manager Level: Deputy Manager Reporting To: Vice President - Corporate Channel Location: Bangalore About the Function: MakeMyTrip’s Corporate Channel business enables organizations to manage their travel and event requirements with efficiency and control. Its flagship product, MyBiz, is a self-booking platform designed to simplify business travel—offering real-time bookings, policy compliance, and cost optimization. Today, over 59,000 companies use MyBiz to streamline their corporate travel operations. The business also houses a fast-growing MICE (Meetings, Incentives, Conferences, and Exhibitions) vertical that delivers end-to-end solutions for group travel and events. From offsites and reward programs to large-scale conferences and exhibitions, the MICE team drives seamless execution through a strong supplier network, centralized contracting, and cost-effective planning. Together, MyBiz and MICE position MakeMyTrip as a comprehensive partner for corporate mobility and engagement—empowering organizations to manage both everyday travel and strategic events with equal excellence. About the Role: The incumbent in this role will be responsible for driving business growth by acquiring new corporate clients, nurturing key relationships, and expanding the MICE (Meetings, Incentives, Conferences & Exhibitions) portfolio across domestic and international markets within MakeMyTrip’s Corporate Channel business. The role involves end-to-end ownership of MICE engagements—from understanding client briefs and managing RFPs to conducting destination research, creating customized proposals, and ensuring seamless coordination for flawless delivery. It demands a strategic and consultative mindset, coupled with strong sales acumen and execution excellence, to deliver high-impact travel experiences that strengthen MakeMyTrip’s position as a trusted partner in corporate events and group travel. What Will You Be Doing • Identifying and evaluating potential corporate clients through networking, outreach, research, and referrals to drive continuous lead generation. • Managing MICE queries end-to-end — from client briefing, destination shortlisting, budgeting, and proposal creation to closure and handover to operations. • Preparing and presenting detailed RFPs for both domestic and international MICE destinations, ensuring commercially viable and creative solutions. • Building and nurturing long-term partnerships with corporate clients to ensure consistent engagement and repeat business. • Conducting destination and supplier research to create fresh, competitive, and differentiated proposals. • Collaborating closely with internal teams (Contracting, Operations, Finance, Revenue) to ensure smooth and timely execution of all client deliverables. • Tracking, analyzing, and reporting sales data, pipeline movement, and performance metrics to senior management. • Presenting destination options, associated services, and pricing models tailored to client budgets and expectations. • Developing and executing account-specific business development plans to expand market reach and client wallet share. • Working with Marketing and Alliances teams to design co-branded campaigns or experiential programs for key clients. Qualification & Experience • Graduate with 6–10 years of experience in B2B corporate sales, business development, or MICE. • Prior exposure to corporate travel, event management, or hospitality will be preferred. Key Success Factors For The Role • Demonstrating a deep understanding of corporate business development and account management. • Engaging with leading industry professionals and clients, building strong relationships and networks. • Gaining exposure to data analysis, insights generation, and strategic decision-making. • Exploring domestic and international MICE destinations through travel opportunities.