Nexthink Technical Lead-App Development

Job description

Country/Region: IN Requisition ID: 38753 Work Model: Position Type: Salary Range: Location: INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI Title: Nexthink Technical Lead-App Development Description: Area(s) of responsibility Nexthink Developer Location: Noida, Pune or Bangalore Company: Birlasoft Experience: 4 to 8 years Job Description Birlasoft is seeking a skilled and experienced Nexthink Developer to join our team. The ideal candidate will have a robust background in the implementation and management of Nexthink, Nanoheal, or similar solutions within the End-User Computing (EuC) space. This role demands hands-on experience with these platforms and a deep understanding of automation principles to ensure the reliability and performance of our systems. Key Responsibilities • Administer and maintain Nexthink and Nanoheal platforms, ensuring their optimal performance and integration with business processes. • Implement configuration updates and develop workflows for end-user IT service desk functions. • Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions. • Monitor and maintain the health, performance, and reliability of our systems, ensuring they meet business objectives. • Proactively identify and resolve issues to minimize downtime and improve system performance. • Conduct regular reviews and assessments of existing automation solutions to identify areas for improvement. • Stay updated with the latest trends and advancements in automation technologies and incorporate them into the company's solutions. Qualifications • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. • 4 to 8 years of experience in automation development, specifically with Nexthink, Nanoheal, or similar solutions. • Proven experience with automation platforms and tools, including Nexthink • Basic understanding of Generative AI (GenAI) technologies. • Knowledge of machine learning and natural language processing/Understanding (NLP/U) techniques. • Strong understanding of automation principles and practices. • Excellent problem-solving skills and the ability to think critically and creatively. • Strong communication and interpersonal skills, with the ability to work effectively in a team environment. Preferred Skills • Certification in Nexthink, Nanoheal • Experience with cloud platforms such as AWS, Azure, or Google Cloud.