Onboarding Experience Partner

Job description

Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait. We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Onboarding Experience Partner - End-to-End Onboarding & Day 1 Experience We are looking for a proactive, empathetic, and detail-oriented professional to serve as the single point of contact for candidates throughout their onboarding journey, from Interview Selection to successful Day 1 Onboarding and Reporting. The role is responsible for managing the complete candidate onboarding lifecycle, including candidate engagement, offer acceptance support, onboarding coordination, Background Verification , Pre-Medical management, Joining & Relocation, Day 1 induction readiness, compliance governance, and employee experience management to ensure a seamless, compliant, and engaging onboarding experience. Key Responsibilities End-to-End Onboarding Ownership • Own the complete onboarding lifecycle from interview selection to Day 1 reporting. • Serve as the dedicated SPOC for candidates throughout their onboarding journey. • Proactively engage with candidates to drive readiness, confidence, and joining commitment. • Ensure timely completion of all onboarding milestones and compliance requirements. Candidate Experience & Engagement • Build meaningful relationships with candidates and provide personalized support. • Drive a best-in-class onboarding experience that strengthens employer brand perception. • Identify and mitigate risks that could impact candidate joining. • Support offer acceptance, relocation, joining formalities, and pre-joining queries. Operational Excellence & Governance • Manage Background Verification , Pre-Medical, documentation, and onboarding compliance processes. • Track onboarding readiness and maintain governance dashboards and trackers. • Monitor onboarding SLAs and ensure timely closure of activities. • Collaborate with vendors and internal teams to resolve bottlenecks and escalations. Day 1 Experience Management • Ensure complete Day 1 readiness, including system access, assets, workspace, and induction arrangements. • Facilitate virtual and in-person Day 1 induction programs. • Troubleshoot onboarding issues and drive timely resolution. • Deliver a smooth and memorable first-day employee experience. Stakeholder Management • Collaborate with Talent Acquisition, HR Business Partners, Hiring Managers, IT, Facilities, Security, Payroll, Finance, Admin, Vendors, and Business Leaders. • Provide onboarding insights, updates, and risk assessments to stakeholders. • Influence decisions and drive accountability across cross-functional teams. Continuous Improvement • Identify process gaps and recommend automation and experience enhancement opportunities. • Analyze onboarding metrics and trends to improve candidate conversion and onboarding effectiveness. • Contribute to transformation and employee experience initiatives. What We're Looking For Essential Skills • Strong stakeholder management and influencing skills. • Exceptional communication and presentation skills. • Ability to manage multiple priorities in a fast-paced environment. • Strong problem-solving and risk-management capabilities. • High attention to detail and process orientation. • Passion for employee and candidate experience. Preferred Experience • Experience in End-to-End Onboarding, HR Operations, Candidate Experience, Recruitment Coordination, Employee Experience, or Shared Services Operations. • Familiarity with BGV, Pre-Medical, Documentation, Joining Formalities, Day 1 Induction, and HR compliance processes. • Hands-on experience with HR systems and onboarding platforms. • Experience working with multiple stakeholders and external vendors. Qualifications • Bachelor's degree in Human Resources, Business Administration, or a related field. • 3-6 years of experience in HR Operations, Employee Experience, Onboarding, Talent Operations, or Candidate Lifecycle Management. Success in This Role Means • High Interview-to-Join Conversion. • Exceptional Candidate Experience Scores. • Smooth Day 1 Readiness and Induction Delivery. • Strong Stakeholder Satisfaction. • Zero Compli