Operations Manager

Job description

• Daily Operations: Manage day-to-day hospital functioning, including front desk operations, patient scheduling, support services, supply chain and interdepartmental coordination. • Compliance & Quality: Ensure facility-wide adherence to safety codes, health regulations, and quality standards (e.g., NABH, JCI). • Financial Management: Monitor departmental budgets, control operational expenses, and resource allocation. • Staff Management: Supervise, train, and schedule administrative, and support staff. • Patient Satisfaction: Oversee patient feedback, resolve complaints, and implement protocols to improve the overall care experience. • Inventory & Procurement: Ensure the timely ordering and availability of medical supplies and equipment