Program Advisor (US Sales)

Job description

**The Role:** You will be the first point of contact for senior professionals (C-Suite, senior execs) exploring executive education programs. As a Learning Consultant, youll deeply understand their business context, leadership career goals, and learning needs, and advise them on the right leadership development programs. **Key Responsibilities:** - Engage with high-potential professionals via phone, email, SMS, and video calls/meets to build rapport and understand their leadership career goals. - Evaluate their background, experience, and aspirations to align the relevant executive education program. - Manage and drive the entire sales funnel: lead qualification nurturing application submission closing enrollment (payment). - Maintain detailed interaction records in CRM; update pipeline and performance metrics. - Collaborate with managers and marketing to refine messaging, improve lead quality, and optimize conversion strategies. - Work with Academic / Ops teams to stay updated on program offerings, differentiate value propositions, and tailor conversations. - Achieve and exceed a cohort’s enrollment and revenue targets. - Build and sustain long-term relationships with enrolled executives; encourage referrals and repeat business. - Provide ongoing feedback to internal teams to improve the learner journey, from inquiry to program completion. - Ability to do basic market research - look at some of the best practices and do competitor analysis.Provide feedback or suggestions on any opportunities. - Be flexible in working hours to accommodate US-time zone interactions. **Qualifications:** - 3+ years of sales / consultative sales experience, preferably in education, EdTech, or executive education. Prior US-market experience preferred. - Proven track record in a high-touch sales environment, working with senior professionals. - Excellent communicator - able to engage, influence, and build trust with C-level executives. - Strong organizational and CRM skills. - Analytical mindset: manage data, track metrics, generate insights. - Empathy, active listening, and the ability to act as a trusted advisor. - Willingness to work US-aligned hours and in a fast-paced, global environment. **What Success Looks Like in This Role:** - Consistent overachievement of enrollment and revenue goals. - High conversion rates from inquiry to enrollment (Lead to Enrollment) - Positive feedback from prospects and learners on the consultative process. - Strong retention and repeat enrollments from existing learners. - Contribution to improving lead quality and outreach strategies via cross-functional collaboration.