Program Advisor (US Sales)

Job description

The Role: You will be the first point of contact for senior professionals (C-Suite, senior execs) exploring executive education programs. As a Learning Consultant, youll deeply understand their business context, leadership career goals, and learning needs, and advise them on the right leadership development programs. Key Responsibilities: • Engage with high-potential professionals via phone, email, SMS, and video calls/meets to build rapport and understand their leadership career goals. • Evaluate their background, experience, and aspirations to align the relevant executive education program. • Manage and drive the entire sales funnel: lead qualification nurturing application submission closing enrollment (payment). • Maintain detailed interaction records in CRM; update pipeline and performance metrics. • Collaborate with managers and marketing to refine messaging, improve lead quality, and optimize conversion strategies. • Work with Academic / Ops teams to stay updated on program offerings, differentiate value propositions, and tailor conversations. • Achieve and exceed a cohort’s enrollment and revenue targets. • Build and sustain long-term relationships with enrolled executives; encourage referrals and repeat business. • Provide ongoing feedback to internal teams to improve the learner journey, from inquiry to program completion. • Ability to do basic market research - look at some of the best practices and do competitor analysis.Provide feedback or suggestions on any opportunities. • Be flexible in working hours to accommodate US-time zone interactions. Qualifications: • 3+ years of sales / consultative sales experience, preferably in education, EdTech, or executive education. Prior US-market experience preferred. • Proven track record in a high-touch sales environment, working with senior professionals. • Excellent communicator - able to engage, influence, and build trust with C-level executives. • Strong organizational and CRM skills. • Analytical mindset: manage data, track metrics, generate insights. • Empathy, active listening, and the ability to act as a trusted advisor. • Willingness to work US-aligned hours and in a fast-paced, global environment. What Success Looks Like in This Role: • Consistent overachievement of enrollment and revenue goals. • High conversion rates from inquiry to enrollment (Lead to Enrollment) • Positive feedback from prospects and learners on the consultative process. • Strong retention and repeat enrollments from existing learners. • Contribution to improving lead quality and outreach strategies via cross-functional collaboration.