Regional Business Manager Hyderabad

Job description

**Role Summary:** **We are seeking a dynamic and results-driven Regional Business Manager (RBM) to lead and drive sales growth across a defined cluster/region of our optical retail stores. The RBM will be responsible for ensuring the delivery of business objectives through strategic planning, team development, superior customer experience, and high-performance execution at the store level.** **Key Responsibilities:** - **Sales Leadership:** **Drive topline sales performance across assigned clusters by setting clear sales targets and monitoring achievement on a regular basis.** - **Team Management:** **Lead, coach, and motivate Store Managers and front-line staff to achieve business goals. Foster a culture of ownership, accountability, and high performance.** - **In-store Customer Experience:** **Champion world-class customer service standards through initiatives like Eye Camps, in-store visual merchandising, and experiential zones.** - **Operational Excellence:** **Ensure smooth day-to-day store operations, adherence to SOPs, inventory control, and optimal manpower planning.** - **Business Planning:** **Create and execute local area marketing plans to enhance footfall and brand visibility. Leverage market trends and customer feedback to improve store-level performance.** - **Performance Review:** **Conduct regular performance reviews of stores and staff. Identify training needs and work with HR/training teams to bridge skill gaps.** - **People Development:** **Build a strong talent pipeline through mentoring, recognition, and succession planning.** - **Cross-functional Collaboration:** **Work closely with marketing, merchandising, supply chain, and HR teams to support regional growth initiatives.** - **Reporting & Analysis:** **Analyze store-level performance data and provide actionable insights to management for continuous improvement.** **Key Requirements:** - **810 years of experience in retail sales/operations management, preferably in optical, lifestyle, fashion sectors.** - **Proven ability to drive sales through customer-centric initiatives and innovative campaigns like Eye Camps and promotional events.** - **Strong leadership and people management skills with a track record of building high-performing teams.** - **Excellent communication, analytical, and problem-solving abilities.** - **Experience working in a fast-paced, multi-store retail environment.** - **Ability to travel across assigned regions/clusters as needed.**