Sales Associate

Job description

Associate – Sales | Zolo | Coliving Be on the ground. Build connections. Drive visits. Own conversions. Company Name: ZoloStays Designation: Associate – Sales (Includes regular field work) Location: Coimbatore Salary Range: up to 3.5 LPA (Subject to hike according to market standards) Employment Type: Full-time Experience Required: 1+ years Why this role exists Coliving growth is won on the ground. As Zolo expands its presence across cities, strong field sales execution is critical to driving occupancy, bookings, and revenue. Customers need to discover the right property, understand the offering, visit the property, and make a decision. This requires a strong local presence, proactive lead generation, disciplined follow-ups, and effective conversion. Most sales gaps happen because: • Lead generation is inconsistent • Customer follow-ups are missed • Property visit s are not converted effectively • Customer objections are not handled well • Local demand is not actively generated • Sales activity is not tracked consistently • Available beds remain vacant despite potential demand This role exists to ensure: • Consistent lead generation in the local market • Strong customer engagement and follow-up • Higher property visits and conversions • Active local demand generation • Better occupancy and revenue • Strong sales discipline and execution If the Associate – Sales is strong: • Lead flow remains healthy • Property visits increase • Conversion improves • Occupancy grows • Revenue targets are achieved If the role is weak: • Leads are missed • Follow-ups drop • Visits remain low • Conversions suffer • Beds remain vacant Your mandate is clear • Generate leads through field and local market activities • Connect with potential customers and understand their requirements • Drive property visits and explain Zolo's offerings • Follow up consistently and convert leads into bookings • Handle customer objections and support decision-making • Build relationships within the local market • Track leads, follow-ups, visits, and conversions • Own assigned sales and occupancy targets This is not a desk-based sales role. It is a field sales role focused on lead generation, customer interaction, conversion, and revenue. About Zolo and Coliving Finding dependable accommodation has historically been fragmented and inconsistent. People settled for compromises because the system offered few trustworthy options. Zolo reimagined living and hospitality as a connected journey. • Zolo Coliving simplifies urban living. • Z Vacations enables meaningful travel experiences. • Z Hotels serves the modern traveler with consistency, warmth, and operational discipline. Today, over 100,000 people trust Zolo across different phases of life. Our ambition is to build the most trusted living and hospitality ecosystem for the new generation. What you will be responsible for 1. Generate Leads & Build Local Demand • Generate leads through field visits, local outreach, referrals, and other channels • Identify potential customers in the Coimbatore market • Build relationships with relevant local communities and networks • Explore new sources of customer acquisition • Maintain a healthy pipeline of potential customers 2. Drive Property Visits & Conversions • Connect with leads and understand their accommodation requirements • Explain Zolo properties, facilities, pricing, and offerings • Schedule and drive property visits • Follow up with customers after visits • Convert qualified leads into bookings • Minimize drop-offs throughout the sales journey 3. Handle Customer Objections & Follow-ups • Understand customer concerns and objections • Communicate the value of Zolo's offering clearly • Handle questions around pricing, location, amenities, and availability • Maintain consistent follow-up until closure • Build trust and confidence throughout the decision-making process 4. Drive Occupancy & Revenue • Work towards assigned booking, occupancy, and revenue targets • Focus on converting available inventory into bookings • Identify opportunities to improve property-level occupancy • Coordinate with property and operations teams when required • Track daily sales activity and conversion performance 5. Own Sales Tracking & Market Execution • Maintain accurate lead and follow-up records • Track enquiries, visits, conversions, and closures • Share regular updates on sales activity and pipeline • Understand local market activity and competitor offerings • Continuously identify opportunities to improve conversions What success looks like after 6–12 months • Consistent generation of qualified local leads • Strong follow-up discipline • Increased property visits • Improved lead-to-visit and visit-to-booking conversion • Consistent achievement of sales and occupancy targets • Strong understanding of the Coimbatore market • Healthy sales pipeline with minimal lead leakage • Increased property occupancy and revenue The role delivers: Lead Generation + Property Visits + Conversion + Occupancy + Revenue Who this role is for You will likely thrive here if: • You enjoy meeting and speaking with people every day • You are comfortable working on the ground and travelling locally • You are confident approaching new people and generating leads • You enjoy sales and working towards targets • You are persistent with follow-ups • You can handle rejection without losing motivation • You are comfortable handling customer objections • You take ownership of your numbers and outcomes • You are energetic, proactive, and execution-focused Experience we value Minimum 1 year of experience in: • Field Sales • Sales / Business Development • Real Estate • Hospitality • Retail • Consumer-facing businesses • Customer acquisition • Local market sales Experience in **real estate, hospitality, co-living, PG, rental, retail, or other customer-facing