Sales Manager-Semi Formal LAP-TN&KA

Job description

• POSITION DESCRIPTION JOB TITLE : Sales Manager-Semi Formal LAP GRADE : SM DEPARTMENT : MSME LOCATION : Branch SUB-DEPARTMENT : Business TYPE OF POSITION : Full-time REPORTS TO : Area Business Manager/Circle Business Manager - LAP REPORTING INTO Portfolio Relationship Manager • ROLE PURPOSE & OBJECTIVE • As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits. • This role seeks to drive business volume through the Direct Sales Agent (DSA) channel. • SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE • Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs • X-Bucket Collections as per defined norms • Insurance cross-sell coverage on 100% of customers • Family SA and Business CA sourcing • Coordination with Credit Manager for case approval and CAD and Operations for case disbursement. • Maintains Daily sales report and sharing with supervisor. • Maintains DSA tracker for pay-out processing • KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business • Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established • Identification and development of DSA channel, around the defined distance of the Sitting Hub • Provides regular updates and training to DSA channel; Ensure payout to DSA are on time • Create Awareness in the market through direct and indirect marketing • Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities Customer • Ensure customers are educated about all products/services offered by Ujjivan. • Ensure lower customer attrition by providing different products as per customer requirement. • Focus on lower TAT as per laid down standards. Internal process • Ensure delinquency is within norms and does X-Bucket collection. • Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD Learning & Performance • Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch • Ensure adherence to training man-days/ mandatory training programs for self • Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self Bike or scooter with smart phone is mandatory for the role • MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications • Any Graduate Experience (Years and Core Experience Type) • 2 – 4 years of experience in LAP or Mortgage sales • At least 1-year experience in semiformal segment Certifications NA Other Requirement • 2-Wheeler & Android Smart Phone Functional Skills • Familiarity with Excel Behavioral Skills • Diligent • Willingness and ability to communicate with multiple people Competencies • Dependability, Attention to detail • KEY INTERACTIONS INTERNAL EXTERNAL • Supervisors – Area Sales Manager, RBM • Credit Manager, Legal Manager, Internal Valuer • CAD, Operations • DSA • Legal and Technical Vendors PREPARED BY: Indrajeet Hari DATE : 12-04-2023 REVIEWED BY: Ashim Sarkar DATE : 05-01-2024 LAST UPDATED BY: TM Team DATE : 08-01-2024