Sales Manager-Semi Formal LAP-TN&KA

Job description

- POSITION DESCRIPTION JOB TITLE : Sales Manager-Semi Formal LAP GRADE : SM DEPARTMENT : MSME LOCATION : Branch SUB-DEPARTMENT : Business TYPE OF POSITION : Full-time REPORTS TO : Area Business Manager/Circle Business Manager - LAP REPORTING INTO Portfolio Relationship Manager - ROLE PURPOSE & OBJECTIVE - As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits. - This role seeks to drive business volume through the Direct Sales Agent (DSA) channel. - SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE - Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs - X-Bucket Collections as per defined norms - Insurance cross-sell coverage on 100% of customers - Family SA and Business CA sourcing - Coordination with Credit Manager for case approval and CAD and Operations for case disbursement. - Maintains Daily sales report and sharing with supervisor. - Maintains DSA tracker for pay-out processing - KEY DUTIES & RESPONSIBILITIES OF THE ROLE **Business** - Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established - Identification and development of DSA channel, around the defined distance of the Sitting Hub - Provides regular updates and training to DSA channel; Ensure payout to DSA are on time - Create Awareness in the market through direct and indirect marketing - Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities **Customer** - Ensure customers are educated about all products/services offered by Ujjivan. - Ensure lower customer attrition by providing different products as per customer requirement. - Focus on lower TAT as per laid down standards. **Internal process** - Ensure delinquency is within norms and does X-Bucket collection. - Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD **Learning & Performance** - Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch - Ensure adherence to training man-days/ mandatory training programs for self - Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self **Bike or scooter with smart phone is mandatory for the role** - MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational **Qualifications** - Any Graduate Experience (Years and Core Experience Type) - 2 – 4 years of experience in LAP or Mortgage sales - At least 1-year experience in semiformal segment Certifications NA Other Requirement - 2-Wheeler & Android Smart Phone Functional Skills - Familiarity with Excel Behavioral Skills - Diligent - Willingness and ability to communicate with multiple people Competencies - Dependability, Attention to detail - KEY INTERACTIONS INTERNAL EXTERNAL - Supervisors – Area Sales Manager, RBM - Credit Manager, Legal Manager, Internal Valuer - CAD, Operations - DSA - Legal and Technical Vendors PREPARED BY: Indrajeet Hari DATE : 12-04-2023 REVIEWED BY: Ashim Sarkar DATE : 05-01-2024 LAST UPDATED BY: TM Team DATE : 08-01-2024