Senior Manager - Sourcing /Vendor Management

Job description

**Job Description** **Senior Manager I Sourcing & Vendor Management** **Department:** Human Resources **Location:** Bangalore HQ **Reporting To:** Sr. Director – Human Resources **About the Role** We are looking for a strategic and execution-focused **Senior Manager – Sourcing & Vendor Management** to lead large-scale frontline hiring while managing the organization's recruitment vendor ecosystem. This role will drive workforce planning, develop innovative sourcing strategies, build scalable talent pipelines, oversee staffing partners, and ensure strong governance, compliance, and commercial excellence across all recruitment vendors. The ideal candidate should have extensive experience in high-volume blue-collar hiring, recruitment operations, vendor management, workforce planning, and stakeholder management within a fast-paced, high-growth organization. **Key Responsibilities** **Workforce Planning & Sourcing Strategy** - Develop and execute sourcing strategies aligned with business growth and manpower requirements. - Partner with Business Leaders, Operations, and HRBPs to forecast hiring demand. - Build scalable hiring models for city expansion and seasonal workforce planning. - Drive sourcing through referrals, job portals, social media, local hiring drives, community outreach, ITIs, skill development institutes, apprenticeship programs, NGOs, staffing partners, and hyperlocal campaigns. - Increase direct hiring through referrals and institutional partnerships while reducing dependency on external agencies. **Vendor Management & Governance** - Manage staffing agencies and recruitment partners across multiple regions. - Develop vendor governance frameworks, scorecards, SLAs, and performance dashboards. - Lead vendor onboarding, evaluation, contract renewals, and periodic business reviews. - Build long-term strategic partnerships while ensuring service quality and cost optimization. - Drive continuous improvement initiatives with recruitment vendors. **Recruitment Operations** - Deliver daily, weekly, and monthly hiring targets across locations. - Improve turnaround time (TAT), offer-to-join ratio, and joining conversions. - Monitor recruitment funnel performance and hiring productivity. - Reduce hiring backlogs and improve workforce quality by lowering early attrition. **Commercial & Compliance Management** - Lead commercial negotiations and optimize recruitment costs. - Manage vendor budgets, invoice validations, and payment reconciliation. - Ensure compliance with labour laws, statutory requirements, data privacy standards, and contractual obligations. - Partner with Procurement, Finance, Legal, and Compliance teams for governance and risk management. **Employer Branding & Candidate Experience** - Strengthen employer branding initiatives for frontline talent. - Improve candidate experience through simplified hiring processes. - Drive employee referral programs and local hiring participation. **Analytics & Reporting** Develop dashboards and provide leadership insights on: - Hiring demand vs. fulfilment - Source effectiveness - Cost per hire - Time to hire - Offer acceptance and joining ratios - Vendor performance and SLA adherence - Recruiter productivity - Early attrition (30/60/90 days) - Compliance metrics - Diversity hiring - Cost optimization **Process Improvement & Automation** - Standardize sourcing and vendor management processes. - Leverage ATS, HRMS, and automation tools to improve recruitment efficiency. - Build governance mechanisms and implement data-driven decision-making. - Identify innovative sourcing channels and continuously improve hiring processes. **Stakeholder & Team Management** - Collaborate with HRBPs, Talent Acquisition, HR Operations, Procurement, Finance, Legal, Payroll, and Business Leaders. - Lead and mentor the sourcing and vendor management teams. - Build a high-performance culture through coaching, governance, and performance reviews. **Key Performance Indicators (KPIs)** - Hiring target achievement - Time to hire and time to source - Position fill rate - Offer-to-join ratio - Vendor SLA adherence - Vendor performance score - Cost per hire and cost optimization - Recruiter productivity - Candidate experience - Early attrition (30/60/90 days) - Compliance score - Diversity hiring - Recruitment quality **Qualifications** - Bachelor's degree in Human Resources, Business Administration, Commerce, or a related field. - MBA/PGDM in Human Resources, Operations, or Business Management preferred. - Certifications in Vendor Management, Procurement, or Project Management are an added advantage. **Experience** - 6–10 years of experience in Talent Acquisition, Sourcing, Vendor Management, or HR Operations. - Minimum 4–5 years managing large-scale blue-collar/frontline hiring and recruitment vendors. - Experience in Quick Commerce, E-commerce, Retail, FMCG, Logistics, Manufacturing, or other high-growth organizations. - Proven experience managing high-volume hiring across multiple locations and leading recruitment partners at a national level. **Required Skills** Functional Skills - High-volume recruitment - Workforce planning - Blue-collar talent acquisition - Sourcing strategy - Recruitment marketing - Vendor management - Stakeholder management - Employer branding - Recruitment analytics - Commercial negotiations - Compliance management - Process improvement Technical Skills - ATS and HRMS platforms (Darwinbox, Workday, SAP SuccessFactors, etc.) - Advanced Microsoft Excel - Google Sheets - Power BI/Tableau - Recruitment dashboards and reporting tools - ERP/Procurement systems Leadership Competencies - Strategic thinking - Commercial acumen - Vendor relationship management - Negotiation and influencing - Stakeholder management - Data-driven decision making - Process excellence - Team leadership - Execution excellence This combined JD is streamlined and avoids duplication while clearly defining ownership across both **Sourc