ServiceNow ITIL Functional Consultant / Business Process Consultant
Tata Consultancy Services · Bengaluru, Karnataka, India - Hyderabad, Telangana, India - Delhi, Delhi, India
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Tata Consultancy Services · Bengaluru, Karnataka, India - Hyderabad, Telangana, India - Delhi, Delhi, India
Job Title: ServiceNow Functional Consultant / Business Process Consultant Locations: • Hyderabad / New Delhi- ITIL Functional Consultant • Bangalore- Business Process Consultant Experience: 6-8 Years Job Description We are hiring Functional Consultants and Business Process Consultants with strong ITIL and ServiceNow process consulting experience. Responsibilities • Analyze business requirements and process gaps. • Design future-state workflows and process improvements. • Conduct stakeholder workshops. • Support ServiceNow implementation projects. • Lead process transformation initiatives. • Develop process documentation and operating models. Required Skills • ITIL • Service Management • Process Consulting • Business Transformation • Stakeholder Management Preferred Skills • ServiceNow exposure • Business Process Modeling